Customer Comments for DMS

 

 

 

Dear Inni ji,

Thank you for the harmonium which arrives in perfect condition, sounds good and is just like I wanted it to be. I will recommend DMS to my friends and those who attend my kirtans events and ask my advise.

Thanks again,

Ullamaa

NY-USA

 

 

Namaste Inni,

I have been waiting for a long time to get such quality in musical instruments, probably my entire life. I received the instruments today and it just blew me away! Thank you Thank you Thank you !! Tears started to come from my eyes as I saw the unique craftsmanship in your harmonium and the sound is amazing. I have been in music all my life and played many, many harmoniums but this can't compare to the one that I received. I could not stop playing, I played about 3hrs straight the sound is just heavenly. Thank you! The sarangi which I have not tuned yet is just amazing and I love the delicate artwork and designs that bring out the instrument even more! I am going to tune it as soon as I finish this e-mail. Thank you once again you and your team for preparing such blessed instruments and may god bless you always. I admire your honesty because of the fact that I sent the money for you via Western Union so you could have easily taken the money and sent no instruments , but you didn't. I wish that your name become synonymous with music and musical instruments all over the world (if it is not already) and that you keep the honesty and professionalism in your business and the quality in your instruments. God will bless you. Thank you!!!

Regards
MADAN MCCOON

Trinidad & Tobago.

 

 

A thousand apologies to you for being so late in letting you know about the three Sitars, specailly crafted for me by your firm DMS. I honestly thanks you from the core of my heart for providing me such a high quality instruments. All three Sitars are well built, the material used is of superior quality, tonal quality is superb, intonation is matchless and their beauty is incomparable. I have really fallen in love with these instruments. The more I play, the more I want to play. I started playing sitar as a child and since 1974 I have participated in countless International Music Festivals in different countries, using Sitars crafted by other leading, well know, reputed makers of Indian Musical Instruments but these Sitars supersedes all others. Just to let you know that I have recently used these sitars in Asian Festival 2008, World Cuture Festival 2008 and also appeared as soloist with the Aros Symphony Orchestra on 17th November 2008 while they celebrated their 80th anniversary. Every one in the audience loved the tone and beauty of my Sitar. Thanks once again. May God bless you.

Dear Inni Singh,

A thousand apologies to you for being so late in letting you know about the three Sitars, specailly crafted for me by your firm DMS. I honestly thank you from the core of my heart for providing me such a high quality instruments. All three Sitars are well built, the material used is of superior quality, tonal quality is superb, intonation is matchless and their beauty is incomparable. I have really fallen in love with these instruments. The more I play, the more I want to play. I started playing sitar as a child and since 1974, I have participated in countless International Music Festivals in different countries, using Sitars crafted by other leading, well known, reputed makers of Indian Musical Instruments but these Sitars supersede all others. Just to let you know that I have recently used these sitars in Asian Festival 2008, World Cuture Festival 2008 and also appeared as soloist with the Aros Symphony Orchestra on 17th November 2008 while they celebrated their 80th anniversary. Every one in the audience loved the tone and beauty of my Sitar. Thanks once again. May God bless you.

With Love and Blessings,

Harvinder Singh,
www.harvindersingh.com

 

 

I have known Inni  for 12 years now.  He is both professional and honest. He also stands out for willingness to do whatever it takes to fulfill the requirements of his customers. Therefore I believe that if you look for a professional and honest advice as to Indian musical instruments, Inni’s shop in Delhi is one shop you do not want to miss. Dr.Yoram Haza. (ISRAEL) (Oct.08)

I have known Inni  for 12 years now.  He is both professional and honest. He also stands out for willingness to do whatever it takes to fulfill the requirements of his customers. Therefore I believe that if you look for a professional and honest advice as to Indian musical instruments, Inni’s shop in Delhi is one shop you do not want to miss. Dr.Yoram Haza. (ISRAEL) (Oct.08)

 

Dear Sir:

I wish to thank you for sending me an excellent, beautiful harmonium. This harmonium, Professional DMS-13/RG, goes far beyond my expectations.
I love the tone quality. The reeds all respond effectively; the key action is perfect; the bellows produce an excellent sustaining effect. The finish is most attractive. And the shipping took only three days to Winnipeg.

Tom Stevenson

CANADA

Dear Mr Singh,
My harmonium arrived today! What an amazing instrument...It makes my heart sing. Much thanks to you and your talented staff who have crafted such a fine instrument. Thank you so much for your prompt email responses and delivery. I will definitely be using your business again to expand on my Indian instrument collection and recommending you to many others who share my passion.

Kind Regards,
Satyam Brown
Perth, Western Australia

Mr. Singh,
I just wanted to tell you how happy I am with my harmonium. You should be very proud of your company and the service you provide. What a joy! Shipping was perfect and the sound is amazing! Thank you again.
All the best,
D.A

USA

Dear Veer Inni Singh,

I thought I should just write once again to express my gratitude for your services. As you know, I have bought 3 Harmoniums from you over three years. I have bought your own DMS brand and I have bought Paul & Co. Each time I have been thoroughly satisfied. It is easy to please someone once (especially if you just get lucky) but pleasing the same person three times over a period of some years is a tribute to your own standards of professionalism. On this last occasion in February 2008, you spent the entire afternoon patiently with me. You listened to my playing different Paul & Co harmoniums and you even yourself played them to me so that I could be sure that what I was buying was what I needed. You even took me to your home to where you had additional Harmoniums in stock. After playing some more there, I chose one and it was the one that I really wanted. With Paul & Co, there are so many fakes in the market that even though I have bought these in the past, I could never be sure they were genuine. Having arrived back in London and played my Paul & CO regularly now, I am convinced that at long last I have a genuine Paul & Co. I can confidently and incontrovertibly say that the genuine Paul & Co are worth every rupee/penny/dollar. The real ones are beautifully crafted, look a real show-piece in the family home, have a substantial weight, and then play exceptionally well also. Each of the Paul & Co you showed me was perfect. Nothing you had was defective. Paul & Co harmoniums still deserve the reputation they have had and it is not true that they are simply running on their past name. All credit in this respect to BK Paul for making them in Calcutta and to DMS for selling them in Delhi! Finally, once I had chosen the piece I liked, you took personal care in ensuring that it was packed in the most secure fashion with multiple extra package. The harmonium arrived in London in mint condition. It was a first-rate service by you from beginning to end. And, on top of that your remained your usual cheerful self never hurrying me at any moment. It was a pleasure buying from you. You deserve every success in what you do. In India everyone just tries to sell anything to you. They don't care if the product is good. They don't care if you will curse them afterwards. They don't care if their reputation suffers as a result. They just want to sell! They don't understand that a customer should not be a customer just for the day; he should be a customer for Life! .

Yours sincerely,
Dr Satvinder Singh Juss,
Barrister-at-Law,London, UK

 

Dear Inni,
the harmonium has arrived and without any damage.
Thank you very much, I like it. It is exactly what I wanted!
That was my second harmonium from you,
letīs see how many there are to follow.
Please stick to your good quality!! Donīt make the mistake to sacrifice it for selling more and more instruments, quantity instead of quality. That is what others are doing.
Many thanks & kind regards,

C.S.

Germany

Hello Mr.Singh,

Received my harmonium on the 14th January. Two days before i was thinking it would come in. Anyhow the quality is amazing. Sounds full and does indeed has a long sustain. Arrived without a scratch. Thanks for the help in assisting me in getting the best available model. Please let me know the prices for your Tabla pairs now. My son wants one high end set so i can finalize this in the next couple of days.

Thanks again for your help and the wonderful instrument.

Await response,

DK

USA

 

Dear Inni,

Yesterday (Monday 17th) I received the beautiful Sarod from you. Thank you, it is exquiste and divine. Arriving without any problem, once tuned up it became alive with joy. Though the original name of Sarod means four strings, this twenty five string instrument sings and is truely vibrant. The fibre glass case is very fine too. Thank you for your prompt reply with the questions and concerns I had. The courier company was excellent and kept in constant contact with regards the package status on its tour to down under. I will surely look you up Inni and pay you a visit sometime in the future. Best of luck for 2008 and thank you again.

Russell Williams - Alexandra Victoria Australia

 

Hello Inni,

The Paul & Co harmonium is home and in perfect working order! The sound -- the sound is heavenly! Even the Shahen-shah would approve. It is very inspiring...it is very hard to stop playing. Is there any measures I can do to keep it in pitch? It can get very dry here in Finland in the coming winter months. I would be more than pleased to have this additional information. Again, thank you very much!

M

Helsinki

 

Dear Inni,

I received my Paul & Co Harmonium yesterday. As you said it is one of the finest made Harmoniums i have ever seen. Both the Harmoniums i have now from you are absolutely wonderful. Your previous DMS9/3 is a wonderful piece as well. My friends just came in to compare this and yours. Good thing for you to know is that they could not make out a difference in sound in both the models. Anyhow i again thank you for these beautiful Harmoniums and i would certainly recommend you to all my friends who are interested in purchasing any Instruments from India. Also thank you for the amazing price you offered for the Paul & Co. I tried every site on the net which was selling these and could not find anyone even close to yours.

Cheers,

DM.

USA

 

Dear Mr Singh:
I also wanted to tell you how thrilled we are with this instrument. (3s) The sound is absolutely beautiful. Three sets of reeds and a coupler puts this into a completely different class of harmonium compared to the simple double reed instruments we are accustomed to playing. And the bellows--soft and providing total control over the sound. I only hope I can develop the skills to do justice to this harmonium, as it is truly a professional instrument. Thank-you.
Sincerely,
Dr.MS.

Australia

Dear Inni,

I received the instruments 2 days ago now and I would like to extend my thanks for making such wonderful and beautiful instruments available.  Everything came packaged very well & in perfect condition.  The carrying case for the shruti box & tablas were also very appreciated.  Thank you so very much for doing such effecient buisiness from the other side of the world.  I'll definitly be back if I ever need anything.  thank you again.

Best,

MK. USA

Dear Inni,

Thanks for your e-mail. I would certainly recommend your company to other customers. As I said in my earlier e-mail the model I received, a dulcetina, was excellent, certainly better than other similar harmoniumns that I have seen in terms of build quality. I enjoy playing it, the tuning and temperament of the instrument is perfect and I was surprised by the volume and sustain for such a compact instrument. Your help in tracking down the bank transfer that went astray for a while was also appreciated and in general your company has been a pleasure to deal with.

Regards,

J.J
Ireland

 

Mr.Inni Singh,

Dear Sir,

            Thanks for your mail. My Surbahar arrived today in perfect condition and i am very pleased with it.The quality is absolutely wonderfull, you must have very talented craftsmen!

The instrument is of the utmost quality and i am extremely pleased.

Best Wishes,

B.O.

UK

Dear Inni,
 
I just wanted to let you know that I am 110% satisfied with my harmonium. The sound is fantastic, everything works great, and the finish is beautiful. I've been wanting a harmonium for over a year now so I've been having the time of my life playing it and singing!
 
Thanks again for all your help,

G.T.

USA

Hello,

I would like to thank you very much for the amazing harmonium which has arrived today. I will certainly recommend your company as experts to all the lithuanian vaishnavas whom I know. To buy a harmonium here in Lithuania there is no chance, so I am very grateful. Thank you.

The instrument, which I have got is really beautiful and well-made. And the sound is very balanced, bright and clean. It was more than worth to pay for it.

Hare Krishna!

Sincerely,

Vytautas Vitkauskas,
Lithuania

Model purchased: Harmonium: DMS-13/4/RG. New.
 

A recent comment from our Customer from UK about Harmonium DMS-13/4/RG

Dear Inni,

 

I am back in London now and have been playing my DMS/13/4/Special - Professional Harmonium regularly.

 

I am not easily pleased, but I must say that this has been an excellent purchase.  Your service was personal, courteous and particular.  The Harmonium was exceptionally well packed by your staff, without a dint of damage anywhere.  Finally, the piece itself was superbly well crafted and tuned and plays beautifully.

 

I hope I will continue to get the same level of over-all satisfation in the future as well.

 

With Kind Regards,

S.J.

UK

A recent comment from our Customer from Belgium

Dear Inni

 
(for your costumers-comments) and to you a big BRAVO!
 
I want to thank you very much to make my dream come true, Thanks to you, our demands for concerts are multi-plying, Your instruments ARE the finest quality I saw in mi life , I'm glad to Have chosen For DMS, I recommend you to Everybody I know, Thx and even if Delays were passed, Hey, No problemo, from now I will have all the patience in the world with you, wonderful work, People can also look at pictures from My sitar and Harmonium( MADE BY DMS!!!!!) on our Website
 
I hope, dear Inni , You also take A look , These are the first tracks I make with your instruments, and we never had so MUCH reactions, It is also thanks to you: DMS ,
 
And I'm gonna Tell This in duth for all you're future duth customers: have too do this for you Inni! It's About trust!!!!
 
Aan alle klanten van Dms , Dit is de meest BETROUWBARE persoon die ik ontmoet heb in India, zaken doen is heerlijk, het duurt soms wat lang maar het is echt de moeitte waard: neem dit van mij aan!!!!!
 
Ni!
 
I told the duth customers of the future: that you're the BEST there is, that it is worth every penny!
 
 
Wanna take our Submarine and take A dive into our new song of oceans and fishes?
Submarine: New song online now
 
Tine: Zang, kleine tinkelgeluidjes
Kim: synthe-programma
David: Didgeridoo with sound-effects
Bart: rythm-programma, sitar, fluit, sound-effects
 
Bart, mantar vision
 
P.s. NEAR FUTURE , dear Inni, I will Place a new order, and you can take you're time... thanks
All the Best

 

Inni with Shabda Kahn in India
 

"I have been buying instruments for my music school from Delhi Musical Stores, Inni Singh, for ten years and am very pleased with the quality of the instruments and the reliability and friendship that Inni provides"
Shabda Kahn

Director.

Chisty Sabri School of Music

California. USA

Shabda Kahn with Inni in Feb.2005

________________________________________________________________

 


Mr.Singh
I'm Glad to write you that doing business with you guys have 
been paid off, the Harmonium is recieved in an exlent condition, I got 
what I exactly wanted for so long, sound very good, looks pretty neat 
and clean, thank you for nice pakaging, no damage to report, just a minor 
bend on the bottom of the silver siding on the out side, but that is just cosmatic, 
I can't stop playing my new harmonium, it sound so good, I will strongly 
recomend your site to all my friends intrested in buying Harmonium or any 
other indian musical instruments. thanks again for the best customer service. 
Looking forward doing business with you again.
Zia Behgoman
USA
________________________________________________________________________________
Dear Mr Singh
 
I am pleased to inform you that I received the harmoium yesterday.  
It is beautiful and sounds wonderful.  As you said many times, it was worth the wait. 
 
Thank you,
Ramchand Maharaj
USA
________________________________________________________________________________
Thank you.  It is wonderful.  One of the stops has a rather pronounced
tremolo effect, which I suspect may not be intended, but the instrument
otherwise is truly lovely.  Great sound, and fine appearance as well.  Thank
you for your guidance in selecting it.  Also, your service was truly superb.
I'm sorry I neglected to tell you the instrument arrived.

Jack
USA
________________________________________________________________________________
Thank you!  Your service is absolutely incredible.  I shall always remember
this.

Jack
USA
________________________________________________________________________________
Dear Mr. Singh,

I apologize for not writing sooner; I had forgotten you were awaiting my response.
I find the harmonium to be quite satisfactory.  It is a bit larger and heavier than I 
had expected, but then realized that the length must be increased substantially
for the scale changer feature.  I am glad you recommended the imported reeds, 
as they are indeed superior in quality, and sound beautiful.
I thank you for your dedication and care in preparing the instrument.  I know I 
will enjoy it for many years to come!

Thank you very much,
Adrian O'Carolan
USA
________________________________________________________________________________
Dear Sri InnI Singh,
 
Thank you for the very nice harmonium that came on Monday.  
 I'm sorry I didn't give you the changed e-mail address.
The harmonium arrived in excellent condition and the packing was very good.  
The harmonium makes a deep full sound and we are very impressed with the quality. 
Thank you very much.  We do appreciate your fine service. 
 
In divine friendship,
Bro. Anilananda
________________________________________________________________________________
Dear Sirs,
 
I communicate You that the harmonium sent by you already
is in my hands.
This arrives in perfect conditions the last Monday.
I thank for much your management and I hope to contact
again with you in a next future.
Very been thankful it salutes to them very sincerely
 
Carlos Crawley-Boevey Zela.
________________________________________________________________________________

Dear Mr.Inni
The harmonium is very good indeed. The bellows, the reeds, the key strokes are
all very remarkable indeed as you promised. I have never listened to an
harmonium that sounds this good in my 30+ years of musical involvement.
Today, we had a two hour bhajan session with talented musicians and every
one admired the beautiful "NADA" it produced in addition to the remarkable
workmanship of the box, the lid and the keys. It is really shameful to find
that the scale changer is stuck somehow and that too for such a remarkable
piece of art from DMS, a true masterpiece. It looks as though this kind
of masterpiece one comes across only once in his/her life time. I guess this
paragraph speaks for itself regarding the quality of your incredible
creation.

Also, I would like to add that many of my friends showed a lot of interest
and some of them even asked me the particulars regarding how they can get
one imported so reliably knowing all the fraud that is taking place. I
explained to my friends how professional you were during the entire time in
delivering this equipment to me as promised. I wouldn't be surprised that
some of them will be contacting you for further information. I guess your
workmanship speaks for itself.

Ravi Sundar
USA
________________________________________________________________________________
Mr. Singh
The sitar arrived in excellent
condition and is a beautiful piece of craftsmanship. I have started taking
lessons already and my sitar teacher was amazed at the good condition of it.
Thank you for supplying the mizrabs and spare strings.
A lot of people have been admiring it so I may be buying more from you!
Thank you very much

Neil Donoghue
UK
Dear Mr. Singh,

I have received the tabla...they are excellent!!! Thank you.
I will definitely purchase all of my instruments from you.

Thank you...
Satbir Singh
Australia.

Hi Inni,
I received the harmonium a few weeks back.  It is
great.
It is a beautiful instrument. I'm super impressed by
the tone and the bellows capacity. 

Thanks.
Jamie

USA.

Dear Inni,

Got the harmonium today... plays beautifully...couldn't get my hands off
it... sustain level is very very good and the build quality is simply
outstanding.... it was definitely worth the wait... thanks a million...

once again, thanks for your effort...I will definitely look you up when I
come Delhi...

warm regards
Kashif

Dubai

Dear Inderpal
Once again thanks for the tabla. My son' s teacher is very pleased with the quality of the tabla. He actually commented "Whenever I have to perform on stage or perform professionally I will be using your tabla". So that sums it all up. Keep in touch and best wishes to you and your family.
 
Surinder (Canada)
Dear Inni,
I received the harmonium yesterday, its a beautiful instrument and i am very satisfied, and i would like to thank you
very much.
Yours Truly,
Debendranath Hardial.

Trinidad. WI.

Dear Mr. Inni Singh
 
I want to thank you for everything you did for my purchase of that perfect, beautiful pair of Tablas!=)..
Once again, thank you for everything!
João Abreu, Portugal
P.S.: with this e-mail i'll send you a photo that my father took with you in your shop.

Friday, December 19, 2003 11:09 PM

Dear Mr. Singh,

 

Conducting business with a total stranger thousand of miles away in another continent requires trust and confidence in the ability to receive timely "World Class" service.  You were an unknown to me when I made my first inquiry and over a 40 days period we got to know each other better.  Because all my initial inquiries were answered very promptly, I felt a sense of assurance that I am dealing with an HONEST Business Broker. 

 

I put my trust in your truthfulness and took the chance to wire a fair sum of money for the purchase of a Harmonium and several pieces of electronic equipment.  I became more positive and felt at ease when I received an immediate response from you upon receipt of the money. 

 

Today, I am giving my testimonial that I received all the instruments and also received a phone call from you verifying receipt and condition.  Your total involvement from start to finish of our transaction is an indication of a person who cares about SERVICE and SATISFACTION of customers.  I know what it means to take care of customers and I want to assure you that you have done well.

 

Tomorrow my spouse will receive the instruments as a birthday gift and I am 100% positive that she will be delighted with the workmanship and quality.  Sir, thank you for your honesty, first class service, and customer's satisfaction approach in dealing with this totally satisfied patron.  JOB WELL DONE...

 

Please feel free to share my e-mail with anyone wishing a reference to proceed with his or her business transaction with you.

 

Sincerely

 

Balram

Atlanta, Georgia

USA  

-------------------------------------------------------------------------------------------------------------------------------------------------

Second Email:

Mr. Singh,
 
The harmonium is a very fine piece of instrument.  Just as you promised.  Our relatives and friends were truly surprised and had much laudatory comments about first class quality.  Moreso, they were surprised that I was bold enough to deal with a stranger without references.  I told them that they can use me as reference if they desire to purchase from you.
 
I trust that you received the endorsement e-mail I sent last Friday, Dec 19, 2003 to use on your web site, if you so desire. 
 
The Tabla player is a very good friend of ours.  He plays for my wife.  My 13 year old son is taking Tabla lessons at Pt Jasraj School of Music in Atlanta.  In November, the Tabla teacher from the school returned to India (Puna) and in his place will be another teacher in January 2004.  I am a music lover but has no playing or singing talents.
 
I visited your web site and looked at the very impressive video and listened to your master skills in playing the Tabla.  You are very good.  I am hoping to see more videos on your web. 
 
I would like to pay for the additional freight and also ask for your recommendation for beginner's harmonium training.  I would like to learn to play the harmonium for self-fulfillment.  Please let me know if you do carry harmonium training videos and the cost.
Thanks
Balram

Customer Comments-2

 

****   Interview at DMS by NDTV India in April.2008. ****

 

****  Interview on Pragya TV ****

 

**** Interview on HAMAR TV ****

 

**** Articles ****

 

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